Refer How to automatically troubleshoot and fix common computer problems for previous steps.
1. In the Troubleshoot problems - Programs section, click on the icon next to the problem you are having and would like to fix.
NOTE: Your choices are:
* Internet Connections
* Internet Explorer Performance
* Internet Explorer Safety
* Program Compatibility
* Printing
* Windows Media Player Settings
2. Follow the instructions to try to fix the problem.
Please shoot any queries in the forum if the above steps don't resolve the issue.
